I’m sorry. I wrote something in an earlier post that I need to take back. Unfortunately, on the interweb there is no backspace button. What’s posted is posted.
When I write a review or share a product or service I enjoy it’s because it’s something I believe in and really use.
Last month, I wrote a post about a product that I believed in and was genuinely excited about: Highlights for Children. I was especially excited about this because I had Highlights books growing up and loved reading them in doctors offices.
We got our first issue of Puzzle Buzz and then our second. They are great books. Our son loves the books, that’s not the issue.
The issue is that Highlights did not fully disclose their payment method. Highlights advertises that for $13 you too can enjoy these wonderful books. I assumed that pricing was for the year. Not bad, I thought for years worth of books. Something that my son was looking forward to. However, the find print is that it’s $13 per month. I found this out after receiving an additional invoice after already paying my $13. I find this kind of advertising as dishonest and it left me feeling taken advantage of. I know these methods are widly used in “clubs”, “autoship” and other organizations. It just rubbed me the wrong way. I don’t like that it wasn’t clear that it would be $13 a month for 12 months ($156 for a yearly subscription).
When I contacted the representative at Highlights they were very kind and took care of the issue. They even refunded me the payment.
So the lesson learned is read the fine print.
I’m disappointed that my son will no longer receive these fun books in the mail, especially the Puzzle Buzz books.
I’m also disappointed that I had shared something online with you that I thought was worthwhile and worth mentioning.
I’m sorry, please accept my apology.